BI Technologies - Company Quality

BI is committed to total customer satisfaction. We will provide our customers with defect-free products and service through a process of continuous quality improvement. We recognize that every employee, supplier and customer is an essential component of our quality improvement process. Only by supporting each other, can we provide quality products and service.

The above policy statement summarizes our commitment to producing and selling only top quality electronic components. In order to implement this policy and to track our progress, BI uses several tools and measurements.

TS 16949
Each of our primary manufacturing and design locations is certified to TS16949.

ISO 9000
Each of our primary manufacturing and design locations is certified to ISO 9000.

ISO and QS certificates can be viewed and printed
by clicking on the description below.

ISO 9001:2000
ISO/TS 16949:2002
ISO 9001:2000
ISO/TS 16949:2002
ISO 9001:2000
ISO/TS 16949:2002
ISO 9001:2000
ISO/TS 16949:2002
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
Fullerton,
CA
Mexicali,
Mexico
Glenrothes,
Scotland
Kuantan,
Malaysia

CYCLE TIME REDUCTION
Reduced cycle times provide our customers with the exact parts that they want at the time that they want them. BI's factories operate with the shortest lead times in the industry, in some product lines less than 14 days. This is accomplished by a unique order processing system that we call "Daily Dispatch". Every day, our production schedule changes so that parts ordered by a customer are built first. This system allows for immediate changes and impressive flexibility.

INVENTORY REDUCTION
Minimum levels of work-in-process inventory also contribute to our manufacturing flexibility. Maintaining these low WIP inventories mandates that our processes operate to very high standards. Each part we make is designed for manufacturing ease; each assembly machine has a built-in process checks; and each operator is carefully trained before being assigned to any process. Controlled processes and excellent quality allow for low inventory.

ON-TIME DELIVERY
Our delivery commitments to our customers are continuously tracked by management and supervisors. If commitments are not made, a failure analysis is performed and corrective action is implemented to ensure that a similar situation does not reoccur.

OUTGOING QUALITY
Final audits are used to track the quality of parts as they might be received by customers. This data is used to determine our Average Outgoing Quality (AOQ). In 2002 our AOQ for some product lines is 0. Our other product lines are fast approaching this ultimate goal.

QUALITY IMPROVEMENT TOOLS
There are many tools which BI personnel use for problem solving and quality improvement. Among these the most important are statistical process control techniques, statistical design of experiments, and test equipment and gage reproducibility and repeatability studies.